Jamie and On The Spot was absolutely the best service repair experience I have ever had. He was able to diagnose and fix my pool’s plumbing leak in a few hours despite it being under concrete, all the while explaining to me what the issue was and answering my relentless questions about pools, since I am a new pool owner. He certainly exceeded my expectations in every way. I will now only recommend On The Spot to anyone I know, and will certainly call them again if I ever have another issue.
I have been in the real estate business for over 30 years and I rarely recommend businesses to my clients unless they are superlative. On The Spot and Jamie can be trusted and he really knows pools. Not only are his repairs “on the spot” but he follows up to see that all is well after completion. This is unheard of in todays business climate! I will only recommend On The Spot to my clients for leak detections and repairs!
I have tried many, many pool leak / repair companies since moving to Flower Mound from Kansas City 3 years ago. Our pool has had a leak and we have had a wet driveway since we moved in over 3 years ago. I wanted to trust the pool / leak companies I found via Angies list and or on line, also used the BBB reference guide. NONE of the companies worked with me as directly to solve the problem. I even started our discussions with, “I do not trust ANY pool repair companies” You were very direct, to the point, and on a mission to find our pool leak, as well as told me you will find it, you will take care of it. You showed me everything you found immediately when you found issues in the pool. You explained what it would take to repair, in all findings told me it would be taken care of. You found leaks that the past 3 companies never found, that I do not understand, however, your company, attitude and repair is absolutely the best. I would highly recommend your services to anyone needing pool repair. The driveway is dry, the pool does not leak, and it is VERY satisfying knowing this project is completed. Thank you!
Totally impressed with Jamie’s work. He did a fantastic job on the leak detection and remembered details when it was time to get the leak repaired. He even gave me pool school and taught me how to run my pool system all on my own. Thank you Jamie for taking care of everything we needed! We will definitely be calling you when we need something.
I WAS SO IMPRESSED WITH JAMIE’S WORK, AFTER TWO YEARS I WAS SO WORRIED I MIGHT NOT BE ABLE TO FIND HIM AGAIN, SO SENT HIM AN EMAIL, AND HE ASSURED ME IF I NEED HIM AGAIN HE WOULD BE AVAILABLE, NOW I CAN RELAX.
Not only was Jaime efficient in what he did, but he left my yard exactly as he found it, which is something I respect, especially when drilling out concrete and digging 4 foot holes. His pricing was cheaper than the other 4 guys I called, and most importantly I trusted him to be at my house when I wasn’t home and my wife and 2 children were. I’m very pleased with every aspect of On the Spot! I hope I never need to repair a pool again but if I do, I know who to call!