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Q&A - On the Spot Leak Detection and Pool Repair

Q&A

Whether you are a new pool owner or you have had your pool for many years, pool ownership can have many responsibilities. As a much valued customer of On The Spot Ultrasonic Leak Detection & Repair, we want you to always be fully knowledgeable of the operational standards of your pool. We have incorporated this section of our website to answer many of the questions you may have so that you spend minimal time taking care of your pool and more time swimming. If you have any additional questions or we can assist you in any way, please contact On The Spot Ultrasonic Leak Detection & Repair at 214.405.9957. For your convenience you may also request services from this site.

 

Frequently Asked Questions for Leak Detection and Pool Repair

 

How Can I determine if I have a pool leak?

  1. Are you losing more than 1/4″ of water per day in your pool?
  2. Have you been using more chemicals lately because you can’t seem to get the water to balance? If you have a leak in the pool, then the pool will be constantly refilling itself to compensate. Thus the fresh water will never allow for an accurate chemical balancing, if you have an automatic filler.
  3. By performing the bucket test on this site you can determine whether you have a pool leak or not.

Do you have to drain my pool to repair the leak?

Absolutely Not! In fact, it is imperative that the pool is completely full, clean and clear for the leak test to be performed. Utilizing state of the art ultrasonic leak detectors to pin point a leak, our expert divers will also dive into the pool to find structural problems.

Does my pool have to be clean to determine a leak problem?

Absolutely! We can not perform the leak test unless the water is full, clean and clear. We must be able to visually inspect the shell of the pool.

I can’t see the water that my pool is leaking. Where does it go?

Quite often, you will never see water from a leak. Unless the leak is located within the equipment, the water will most likely flow right back to the water table.

How much water loss does a pool leak cause?

Under the pressure of 20psi, a 1/16 inch hole, approximately the size of a pin head, will lose nearly 500 gallons every 24 hours. According to local utility providers a 15,000 gallon pool costs approximately $57 per refill. Under this scenario, the above leak could cost an average of $638.40 monthly.

Why does my hair turn green after swimming?

The greenish look of your hair is a result of high levels of dissolved copper in the water. The source of copper could be the treatment chemicals being used, usually copper-based algaecides.

What causes my pool water to be cloudy?

Cloudy water may be the result of a number of factors that include improper pH, a dirty filter, or an elevated calcium level. 

What is pink algae, and how do you correct the problem?

Pink algae is a bacteria that is not treatable with algaecides. To effectively treat pink algae you must super-chlorinate your pool including the filter and all pool equipment that may be harboring the bacteria and it may require many treatments.

What exactly does stabilizer do?

Stabilizer acts to slow down the evaporation of chlorine from your pool. Adding stabilizer to your pool water will help you maintain the correct level of chlorine and save you money.

Why is my pool green?

A chlorine deficiency and/or lack of circulation will leave your pool green and algae contaminated. Chlorine stabilizer (cyanuric acid) must be used and the filtration must be permitted to run for at least 6 hours per day during winter, and 8 hours per day in summer.

How long should I run my pool’s filter?

In a chlorine pool, the filter should run a minimum of 6 hours per day to keep the water clean. A salt water system should run at least 8 hours per day. This regime will keep your pool clean and produce an ample amount of chlorine throughout the water.

What form of payments do you accept?

On The Spot Ultrasonic Leak Detection & Repair is happy to accept cash, checks and all major credit cards including Master Card, Visa, American Express and Discover.

I live in the Dallas area. Do you service my area?

On The Spot Ultrasonic Leak Detection & Repair is proud to provide pool leak detection and pool repair services throughout the Dallas, Fort Worth Metroplex including the cities of Addison, Allen, Altoga, Arlington, Argyle, Azle, Bailey, Balch Springs, Baronville, Bedford, Bells Benbrook, Blue Mound, Bonham, Branch, Buckingham, Burleson, Carrollton, Cedar Hill, Cockrell Hill, Colleyville, Collinsville, Combine, Copeville, Coppell, Copper Canyon, Corinth, Cross Roads, Crowley, Culleoka, Dallas, Dalworthington Gardens, Denison Denton, Desoto, Dodd City, Dorchester Double Oak, Duncanville, Ector, Edgecliff Village, Elwood, Euless, Everman, Fairview, Farmers Branch, Farmersville, Forest Hill, Howe Fort Worth, Frisco, Garland, Glenn Heights, Gordonville, Grand Prairie, Grapevine, Gunter, Hackberry, Haltom City, Haslet, Hebron, Hickory Creek, Highland Park, Highland Village, Honey Grove, Hurst, Hutchins, Irving, Ivanhoe, Keller, Kennedale, Knollwood, Ladonia, Lake Dallas, Lakewood Village, Lake Worth, Lakeside, Lancaster, Lavon, Lewisville, Leonard, Lincoln Park, Little Elm, Lowry Crossing, Lucas, Mansfield, McKinney, Mesquite, Murphy, Navo, New Hope, North Lake, North Richland Hills, Oak Point, Pantego, Parker, Pecan Gap, Pelican Bay, Plano, Pottsboro Red Branch, Princeton, Prosper, Ravenna, Richardson, Richland Hills, River Oaks, Roanoke, Rowlett, Sachse, Sadler, Sherman, Saginaw, Saint Paul, Sansom Park, Savoy, Seagoville, Shady Shores, Southlake, Southmayd, Sunnyvale, Telephone, The Colony, Tioga, Tom Bean, Trenton, Trophy Club, Van Alstyne, University Park, Warren, Watauga, Westlake, Westover Hills, Westworth Village, Whitesboro, Whitewright, White Settlement, Wilmer, Windom and Wylie.

 

We hope this page has answered some of the questions you may have. If we can be of further assistance, please feel free to contact us at 214.405.9957. And for your convenience, you may also request services from this site.